PRECIA MOLEN captures over 50 years of expertise with Deplia
Knowledge transfer in industry: how PRECIA MOLEN, a world leader in industrial weighing, preserved the know-how of three departing R&D experts.
When expertise leaves the company
Knowledge walks out the door faster than companies can pass it on.
Expert departures: a dead loss for any company
In France, 800,000 retirements are expected in 2027 alone, on top of the wave of post-Covid resignations. A position can be filled; know-how cannot. The reasons behind a design choice, the options ruled out ten years earlier for good reason, what has already been tried — none of it is written down, and a few weeks of handover only captures what already was.
At PRECIA MOLEN, skills you can't learn at school
A world leader in industrial weighing, PRECIA MOLEN has built up a body of technical and metrological knowledge over many decades. The departure of several R&D experts in 2026 was an opportunity to test a new way of capturing this expertise and turning it into a lasting digital asset for the company.
With Neovision and Deplia, PRECIA MOLEN is exploring how artificial intelligence can structure knowledge drawn from documents, exchanges and accumulated experience, make it easier to access, and support its transfer to employees.
Structuring and delivering knowledge
Second step: turning this raw material into knowledge teams can actually use.
A structuring methodology designed by Neovision
Neovision's AI engineers developed a methodology that automatically structures knowledge cards, adapting specifically to the way the company has organized its data. Every company indexes and tracks information differently depending on its business: at PRECIA MOLEN, Deplia adapted to the existing organization of all its data.
Answers that explain strategic decisions
An employee asks a question in natural language. Deplia doesn't send back a document: it gives them the expert's reasoning: the why behind a strategic decision. The logic that drove it. The pitfall not to fall into again.
This is no accident: it relies on the intelligent selection of the sources attached to each card. With one non-negotiable condition: data quality. Without good data, even the best AI models give questionable answers. PRECIA MOLEN made this a point of honor, building that quality directly into the raw data (emails, documents in general, and so on — right down to C and C++ code).
As those most directly concerned and the only ones able to judge, the experts rated the answers as highly satisfactory. PRECIA MOLEN is now changing its practices: making Deplia the first reflex for all employees, to reduce the time spent searching for information.
Annual key figures
Estimated ROI at PRECIA MOLEN
Several areas of savings are estimated on an annual basis, based on hours actually freed up.
- >€0K
- Tens of thousands of euros saved every year
- ÷0
- Time employees spend searching for information
- ÷0
- Time spent on requests between colleagues
- -0 months
- Time to proficiency during onboarding
Information search: the biggest source of savings
The largest item isn't training: it's the time spent looking for who knows, where it's written down, who to ask. It accounts for 60% of the total gain — and it affects everyone, every day.
And the gain isn't only about search time, but also simply about (re)finding the information at all: without Deplia, some information could sometimes not be found.
Know-how becomes a transferable asset
What used to leave with the experts now stays in the company. PRECIA MOLEN didn't solve a documentation problem; it turned a dependency into an asset. The know-how of its three experts now lives in a structured knowledge base, validated by those who know and searchable by those who are learning.
The question is no longer whether your experts will leave — they will. It's what will remain once they're gone.
The collaboration continues with a goal set by PRECIA MOLEN: enabling anyone in the company to capture new knowledge independently, without relying on a dedicated project. Preserving knowledge then stops being a one-off operation and becomes everyday practice.
Client testimonial
[Deplia] now gives us access to the knowledge of employees who have left the company, as if we could still ask them our questions directly. In some cases, the tool can even provide more complete answers — not because it replaces human expertise, but because it draws on all the knowledge, documents and exchanges accumulated throughout employees' careers at the company.
This success is the result of a true partnership with the Neovision teams. I particularly appreciated their ability to listen, their understanding of our business challenges and their capacity to turn an ambitious idea into a concrete, effective solution. Beyond their technical skills, I worked with a committed, talented and responsive team that was always proactive in putting forward ideas. Our exchanges were professional, constructive and particularly enjoyable throughout the project.
[Deplia] is now a strategic tool for preserving and leveraging our knowledge. This is only a first step, and we already plan to enrich the base with the knowledge of future employees so we can keep capitalizing on the company's expertise.
Client
PRECIA MOLEN
Privas (France)
Sectors
Technologies
#RAG #LLM #Structuring
